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Under most RAC comprehensive policies you don't have to use the repairer suggested during your claim — you can nominate your own, at no extra cost. Here's how it works with us.
Need an RAC Approved Repairer in Perth?
Repairs Accepted by All Major Insurers
We repair vehicles under claims from RAC and every major Australian insurer, and deal with their assessors directly.
Your RAC Claim, Your Choice of Repairer
Under most RAC comprehensive policies, you're entitled to nominate your own repairer instead of accepting the one suggested during a claim — it won't cost you extra, and it won't slow your claim down. Alpha Smash Repair is a licensed repairer and Motor Trade Association (MTA) member, and we repair to the same standards RAC applies across its approved network. Nominate us and we manage the claim end to end, from quote to handover.
What you get:
- Direct liaison with RAC's claims team and assessor
- Free, itemised quotes before any work begins
- A lifetime workmanship guarantee on every repair
Already have a claim number? Call our Willetton workshop on 08 6287 9078 and we'll get your quote to RAC today. If the accident wasn't your fault, ask about not-at-fault car hire so you're not left without a vehicle while yours is with us.
of happy customers.
Why Perth Drivers Nominate Us for RAC Claims
Every repair at our Willetton workshop is overseen by Raza Hassan, our founder and lead panel technician, with over 17 years of hands-on experience in panel beating, collision repair and automotive refinishing. We're a licensed repairer and MTA member, and we back every job with a lifetime workmanship guarantee.
No call centres and no runaround — you deal directly with the people fixing your car. That's how we've earned a 4.8-star rating from Perth drivers.
Willetton, WA
MTA Member
Licensed Repairer
Lifetime Workmanship Guarantee
Why Choose Us for Your RAC Claim?
Accredited & Recognised
We're a licensed repairer and MTA member, working to the same standards RAC applies across its approved network — so your claim follows the normal process from start to finish.
No Extra Cost to You
Nominating your own repairer under an RAC claim doesn't cost you anything extra, provided the repair is assessed and approved through the usual claims process.
Direct Assessor Liaison
We send quotes, photos and itemised breakdowns straight to RAC's assessor and chase any follow-up ourselves, so you're never stuck in the middle relaying messages.
Had an Accident? Nominate Your Own Repairer
- Claim lodged and managed for you
- Fast, itemised quotes
- Lifetime workmanship guarantee
- Direct assessor liaison
Our RAC Claim Support Process
Free Quote
Bring the car in or send photos — you'll get a clear, itemised quote.
Nominate Us
Tell RAC that Alpha Smash Repair is your chosen repairer when you lodge the claim.
Assessor Liaison
We submit the quote and follow up with RAC's assessor until the scope is approved.
Repair & Handover
Your car is repaired to spec, quality-checked and handed back — guaranteed for life.
Areas We Serve
FAQs
No. Under most RAC comprehensive policies you're entitled to nominate your own repairer — including Alpha Smash Repair — without affecting your claim or paying extra.
Yes. Every repair we complete is backed by our lifetime workmanship guarantee, for as long as you own the vehicle.
No. Once the repair is assessed and approved through the normal claims process, choosing your own repairer doesn't carry any extra fee.
Minor panel and paint work is usually done within a few business days. Larger structural repairs take longer, and the clock starts once RAC approves the scope of work — we'll give you a realistic timeframe with your quote.
We handle it directly — extra photos, a more detailed breakdown, or an in-person inspection with the assessor, whatever it takes to get the scope agreed. You won't be stuck negotiating on our behalf.